# Voicely

> AI voice agents that answer and make your business calls

Voicely runs AI voice agents on business phone lines and inside web and mobile apps: they answer incoming calls, place outgoing ones, and hand over to a member of staff on rules the business sets. Calls are handled in English, Hindi and nine more Indian languages — Bengali, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil, Telugu and Urdu — including callers who code-switch between them inside one sentence, with the whole call — speech recognition, reasoning and synthesis — served from inside India. Every call is recorded and timed turn by turn, so how long a caller waited for each answer is a figure that can be checked afterwards rather than an average. Voicely is also sold white-label to agencies, call centres and software platforms who resell voice agents under their own brand. Operated by Hexatech Hub Solutions LLP, Ahmedabad, India.

## The numbers on this site

Every figure published on callvoicely.com is sourced in
`src/data/facts.json` in the site repository, and this file is generated from
that same source at build time. Nothing is estimated: a figure that cannot be
sourced is not published.

## Pages

- [Home](https://callvoicely.com/)
- [About](https://callvoicely.com/about)
- [Contact](https://callvoicely.com/contact)
- [For LLMs](https://callvoicely.com/for-llms): a brand brief for automated readers
- [Full corpus](https://callvoicely.com/llms-full.txt): every blog and glossary page in one file
- [RSS](https://callvoicely.com/rss.xml)
- [Sitemap](https://callvoicely.com/sitemap-index.xml)

## Blog

- [What four phone calls taught us that the tests did not](https://callvoicely.com/blog/four-phone-calls): Our first real phone call took four attempts, and three of them found a defect every automated test had passed. What that says about buying voice AI.
- [Nine questions to ask a voice AI vendor before you sign](https://callvoicely.com/blog/questions-to-ask-a-voice-ai-vendor): The questions that separate a vendor who has run voice agents on real phone lines from one who has run good demos. Written for the person signing.
- [Is AI calling legal in India? What TRAI changed](https://callvoicely.com/blog/trai-rules-for-ai-voice-calls): TRAI gazetted new rules on 18 September 2026 for automated and AI voice calls, with a declaration duty. What changed, and what to ask before you sign.
- [Why a voice AI agent interrupts callers, and how to stop it](https://callvoicely.com/blog/voice-ai-agent-interrupts-callers): Your AI voice agent talks over callers and cuts them off mid-sentence. The three causes we found on real phone calls, and the tests that show which one you have.
- [Why voice AI built for English struggles on Indian calls](https://callvoicely.com/blog/voice-ai-indian-phone-calls): Two things break voice agents on Indian phone lines: the distance to the servers, and callers who use two languages in one sentence. Both are measurable.
- [Why voice AI agents fail on real phone calls — and the fix for each](https://callvoicely.com/blog/why-voice-ai-agents-fail): Eight ways a voice AI agent fails once it leaves the demo and meets a real phone line, each with the fix and the question that shows whether a vendor has done it.

Index: <https://callvoicely.com/blog> · Feed: <https://callvoicely.com/rss.xml>

## Glossary

Reference definitions. Each entry carries a short definition written to be
quoted, its authorities by name, and a `retrieved` date where a URL was
checked. Where a figure is jurisdiction-specific or unverified, the entry says
so rather than publishing a number.

A2P call · Barge-in · Code-switching · End-of-turn detection · Human handover · Response time · SIP trunking · Voice AI agent · White label voice AI

Index: <https://callvoicely.com/glossary>

## Contact

Ansuman Agarwal, founder
LinkedIn: https://www.linkedin.com/in/andy-shipmyapp/

## Note

Only callvoicely.com is canonical.