About
We build voice agents for real phone lines
Voicely makes AI voice agents that answer and place business calls, and hand over to a person when a person is needed. We sell to companies who take a lot of calls, and to the agencies and platforms who resell white label voice solutions to their own customers.
What we think
Three things we believe, and act on
A demo proves nothing
The first real phone call this system completed ran 112 seconds over 16 turns. It took 4 attempts, and each of the first three found a problem that every automated test had agreed was fine. We plan our work as though that will keep happening, because it does.
A number nobody measured is an opinion
How long your customer waited for an answer is recorded on every call, for every turn, and kept. It is the number a voice product is judged on, and it cannot be reconstructed after the fact, so we record it from the start rather than when someone complains.
Distance is not a detail
Reaching our speech service from our Mumbai systems takes about 20 ms. Reaching the same models in the United States takes about 300 ms. No amount of clever engineering wins that back, so we serve the whole call from inside the country instead.
Where we are
What is true today, and what is not
Every vendor page you have read this month claims more than this one. We would rather be the company you can check.
What works now
- Agents hold real conversations on real phone numbers, incoming and outgoing.
- The same agent runs inside a browser or an app, so a pilot can start before any number is involved.
- English, Hindi and 9 more Indian languages — and callers who switch between Hindi and English mid-sentence.
- Callers can interrupt, and the agent stops and listens.
- Recordings, transcripts and per-turn timings are kept for every call.
- Customers build and edit their own agents, and separate customers stay separate.
What we are not claiming
- No named customers or case studies. When there are, they will be named with their permission.
- No published pricing. A pilot is quoted for the work it involves.
- No security certifications yet. We will say the day one is awarded, and not before.
- No cost-saving percentage. We have not measured one on a customer's own volumes, so we are not going to invent one.
How we work with you
Small first, honest throughout
We will tell you when the answer is no
Some calls should not be taken by a machine, and some businesses do not have the volume to justify one. Saying so costs us a deal and saves you a quarter.
You start on one call type
One job on one number, measured against what it costs you today. If it does not work, you have spent two weeks rather than a budget cycle.
Ask us the hard question
The one your last voice-AI vendor could not answer. We would rather have that conversation now than at the end of a pilot.