Blog
Substance over volume. Every post here carries a named human author, cited sources, and something no model could have produced — the schema in content.config.ts will not build a post without them.
- Is AI calling legal in India? What TRAI changed
TRAI gazetted new rules on 18 September 2026 for automated and AI voice calls, with a declaration duty. What changed, and what to ask before you sign.
- Why voice AI agents fail on real phone calls — and the fix for each
Eight ways a voice AI agent fails once it leaves the demo and meets a real phone line, each with the fix and the question that shows whether a vendor has done it.
- Why a voice AI agent interrupts callers, and how to stop it
Your AI voice agent talks over callers and cuts them off mid-sentence. The three causes we found on real phone calls, and the tests that show which one you have.
- Why voice AI built for English struggles on Indian calls
Two things break voice agents on Indian phone lines: the distance to the servers, and callers who use two languages in one sentence. Both are measurable.
- What four phone calls taught us that the tests did not
Our first real phone call took four attempts, and three of them found a defect every automated test had passed. What that says about buying voice AI.
- Nine questions to ask a voice AI vendor before you sign
The questions that separate a vendor who has run voice agents on real phone lines from one who has run good demos. Written for the person signing.